By placing an order on our site you agree to the following terms:
Any shortfall in the order, discrepancies, breakages, misprints or problems with burnt content must be notified to us within 7 working days of receipt. We will include a note detailing any spares included with your order. We will provide replacements for broken or mis-printed products where the quantity exceeds the spares we included. We are unable to deal with queries after 7 working days. Please be sure to check your order thoroughly on receipt.
Shipping fees are calculated for mainland UK delivery only. We can accept orders from anywhere on the planet, but we will need to provide a separate quote for delivery.
Cases are supplied separately with orders for self-packing. Everything is ready to pack very easily - see our FAQ for more info. An additional "self packing" discount is applied automatically to orders with cases, discs and booklets. If you require us to pack the order for us please get in touch for a bespoke quote.
Our prices assume that artwork is to be provided on our templates as at http://www.short-run.co.uk/artwork-templates . A fee may be charged for correcting artwork to fit. You will be informed about any fees and given the opportunity to re-submit artwork instead.
We will not accept returns for print quality issues or colour matching issues if a proof copy has not been requested initially. We can provide free proofs of most items.
COPYRIGHT. By placing the order you provide us with a warranty that you own all rights in the music compositions, sound recordings, artwork and trademarks and you are liable for any infringement. Licenses must be supplied for use of third party compositions or sound recordings. The PRS and PPL can supply you with the licenses you require.
Discount codes. Discount codes must be entered at the time of order. They cannot be applied after you have placed your order, so please remember to enter your code before checking out!